Important Alert

UPDATED 7/19/2013-

We have received notice that an email has been circulating to online banking users from support@trusteer.com.  In this email, customers are requested  to install an "update" file for Trusteer Rapport.  Please do not open this email or follow any instructions on this email.  This email is fake and should be deleted.

Trusteer will not send general automated responses that notify users of new updates.  This email is an example of a spoofing campaign or phishing scheme and should be deleted.

Please also be aware that a sophisticated malware has affected a few customers of Investors Bank. The customers' computers were infected with what is called a 'Man in The Browser' malware that attempts to trick the customer into giving up a 'security token code' when logged into Online Banking. The malware's goal is to fraudulently wire money to an outside account. Investors Bank does not ask for such a token code for general use in Online Banking. Also be on the lookout for pop ups that ask for tokens or passwords.

In addition to the security alert above, some Investors Bank customers are receiving spam phishing emails saying that a wire was initiated. Please DO NOT CLICK the links without verifying it is going to an Investors Bank or partner site. The best way to do this is to hover over the link to see the real address it is going to. If its fake, just delete the spam email. If you have questions, please contact Investors Client Care Center at 855.iBank4U (855.422.6548).
Thank you.

 

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    Investors Bank
    Corporate Office
    101 JFK Parkway
    Short Hills, NJ 07078
 
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