Economic Impact Payments

Preparing for Your Government Stimulus Payment

 

We understand that you may be counting on receiving your government stimulus payment as quickly as possible. Rest assured that government stimulus direct deposits will be posted to your Investors Bank account as we receive your individual payment.

To find out if you are eligible to receive a payment, check your payment status, or confirm your payment type, visit the IRS Economic Impact Payment website.

Learn more about the government stimulus payments on our COVID-19 FAQ page.

With millions of payments being processed throughout this week, the call volume for our NICE team at the Client Care Center has increased. To avoid waiting on hold, check your account in online banking or our mobile app. These are easy-to-use tools to help you gain immediate access to your account information. 

If you aren’t currently using these tools, download our Mobile App from the Apple Store or Google Play, or enroll in Online Banking. From either of these, you will be able to easily access your account to determine if your stimulus payment has been posted.


For customers who are receiving their stimulus payment via paper check:

Learn how to use Investors Mobile Check Deposit so you can stay safe by depositing your check from your mobile device, right from our Investors Mobile App.  

Follow these simple steps to make your deposit:

1. After logging in, tap the “Deposit” button in the menu bar at the bottom of the screen. Tap “Deposit a check” from the deposit screen.

2. To begin, endorse the back of the check. Choose your deposit account and enter the check amount. Tap “Take photos” to proceed.

3. Take a photo of the front and back of your check following the on-screen instructions.

4. After taking the photos, tap the “Make deposit” button. This will confirm the check amount and the correct deposit account. You can check the status of your deposit at any time.

 

Protect Yourself From Fraud:

The IRS urges everyone to remain on the lookout for scam artists who are using these payments as cover. The IRS will not call, text, email or contact you on social media asking for personal or bank account information. More information is available at the IRS site. If we reach out to you by phone, we won’t ask for confidential information — such as your card PIN, access code, or online banking password.