Investors Bank will defer mortgage payments for up to 90 days for those experiencing hardship as a result of the COVID crisis.
If you have not already applied for a special relief program, to learn more, please contact us either by sending a secure email through online banking or go to our Customer Support
page to submit an email.
If you prefer to speak with a NICE team representative to request assistance, please call 855.422.6548. We are doing our best to answer calls, but due to high call volume during this time, our wait times for customer assistance are longer than usual.
We thank you for your patience.
If you have already applied for forbearance on your mortgage, no further action is needed at this time. Investors will contact you to discuss your options before your initial 90-day forbearance expires.
If you are enrolled in this program, you will not be charged any late fees and your accounts will not be reported as delinquent during that time. If, after the initial 90 days, your hardship has still not been resolved, we will continue to work with you.