Branch Services

Branch Services: What to Do


   Effective October 9, 2020 in accordance with NY State and NYC guidelines, our Avenue J, Avenue M, Boro Park, 18th Avenue, Ocean Avenue, Quentin Road, and Forest Hills branches will operate in a limited service capacity with banking services available by appointment only from 9am-4pm Monday-Friday and 9am-1pm on Saturday or Sunday (branch dependent).  Please click here to schedule an appointment or contact the branch directly.

Our branches are now open with enhanced health and safety procedures.

Safety Within the Branch

The health, safety, and welfare of our employees and our clients remains our top priority. In accordance with the direction of the CDC guidance and state and local regulations, Investors Bank has  implemented  safety guidelines to mitigate the spread of COVID-19. These include:
  • Compliance with social distancing guidelines while inside the branch.
  • Adherence to capacity limits within the branch.
  • Requiring customers to wear masks while inside the branch except if a medical condition prohibits such usage.
  • Requiring employees to  wear masks and gloves when performing transactions.
  • Installing Plexiglass barriers at teller stations and customer service areas.
  • Having hand sanitizer available at the entrance of the branch.
  • Continued enhanced  cleaning and sanitizing of branches to several times daily.

Make an appointment

We encourage the use of our appointment request tool. Requesting an appointment can help reduce your wait time. To request an appointment, visit our appointment page, contact your local branch, or call the NICE Team at our Client Care Center at 855.422.6548.

Locate a Branch

Find your nearest branch with our Branch Locator

Save the Trip: Online and Mobile Banking

As much as we love seeing our customers, you can also bank safely and securely from anywhere 24/7. Deposit checks, manage accounts, pay bills, transfer funds — do your banking any time you want. Download the Investors mobile app or enroll for online banking to get started.