Online and Mobile Banking Safety Tips

Secure yourself when transacting online

Online Banking tips

Online and Mobile Banking have grown rapidly as ways to bank 24/7 and on-the-go.  This growth has led to increases in security measures undertaken by banks.  But, cyber-criminals are always looking for new ways to electronically commit fraud.  Help protect yourself with these security tips.

Create unique passwords and keep them private

Experts advise using a combination of upper and lowercase letters, numbers and special characters.  Never use your Social Security Number or other easily guessed passwords such as birthdays, home address, child’s name or pet’s name.  For added protection, change your password on a regular basis and use different passwords for each of your online accounts.

Protect your computer

Keep your operating system and browser up-to-date. Install protective firewall, anti-virus and anti-spyware software and keep them up-to-date to guard against new types of fraud. Only buy software from highly reputable companies.  Look for software programs with automatic updates.

Protect your mobile devices 

Install a security app from one of the known and reliable security providers.  Be sure to regularly download updates for your phone and mobile apps.

Secure your smartphone and other devices

Create a passcode and set your phone or device to automatically lock when it is not in use.  Also, use the “wipe out memory” function if your device is lost.  Erase all content and settings prior to trading in, selling or donating a mobile device.

Download Mobile Banking apps from a reputable source

Download the Investors Bank Mobile app from your phone’s app store.  

Ensure your internet connection is safe

Set up a password on your home wireless network.  Avoid conducting banking transactions when using public Wi-Fi connections since they may not be secure.  Utilize your mobile network instead, and beware of shoulder-surfers when in a public location.    

Be sure to log out of online banking

When you have completed your account transactions, always log off by following the bank’s secured exit procedures.

Monitor your financial accounts regularly

If something doesn’t seem right, contact us to discuss. Sign up for account alerts within Online Banking.

Business/Commercial online banking users

Perform a related risk assessment of your internet usage and controls, and evaluate these periodically.

 

For more information, see our Additional Resources.