A Message from our Chairman and CEO

A Message from our Chairman and CEO,
Kevin Cummings


COVID-19 Updates & Resources

 


Transcript: 


"Hi, I’m Kevin Cummings, Chairman and CEO of Investors Bank.
 
Right now, here in the United States and around the globe, all of us are facing an unprecedented challenge. The COVID-19 pandemic remains a threat to each and every one of us. And for the greater good, we need to take this crisis on together.

Much like other industries including healthcare, pharmacies, and groceries, Banks provide important services to our communities and are essential to our daily lives. Here at Investors Bank we remain committed to serving you for all your banking needs during this critical time — for however long it lasts. Please know that as a strong and very well-capitalized bank we are in a great position to weather the financial stress caused by necessary actions taken by local, state and federal governments.

At Investors Bank, protecting everyone’s health and well-being is first and foremost so we’ve made some changes with that in mind. We’ve stepped up cleaning protocols at all branches and corporate offices as per CDC guidelines. Employees who remain on site are practicing social distancing with limited in-person meetings and travel. While we’ve reduced our branch hours and modified the services provided at different locations, the banking services remain available to our customers. Many of our branches are now drive-thru and ATM only. All in-branch banking is now available by appointment. Our NICE Center has reduced call hours to honor the curfew recently implemented in New Jersey. I encourage you to visit our website at investorsbank.com, where we’ll be keeping you up to date on any changes to operations and providing you with important information about how we are helping customers during this crisis.

Investors Bank offers best in class mobile and online banking with a full suite of products and services, that all of you, our consumer, business and commercial customers can access from the comfort and safety of either your home or business. We encourage you to do as much of your banking as possible using these convenient means. You can reach out to your banker by phone or by using our online appointment scheduler should you have any questions or need in person assistance. This past week I asked our bankers to think about their customers and to reach out by phone or email to our elderly customers, and those most at-risk, to check on them and help them with their banking needs.

Many of our friends and family members will face financial hardships as businesses need to cut back and even shut down entirely. Investors Bank is here to help. We may be able to assist with fee or payment relief, credit access, or refinancing and provide you with some peace of mind through these stressful times. Investors Bank has been in business for over 90 years — through major world-changing events, including, the Great Depression, World War II and 9/11 each with its own significant challenges that as a bank and a nation we have overcome. Investors Bank is here for you today, and together we will continue to provide solutions to meet your financial needs and the needs of the communities we serve.

On behalf of all of us at Investors Bank, we send our prayers and positive thoughts to you and your loved ones. Together we are stronger and working together we can stay healthy and safe.
 
God Bless and be strong."